Railway Station is in the suburb of Mount Albert on the Western Line of the Auckland
railway network, near Unitec, a local tertiary education provider, and is popular with Unitec students. It has an island platform and is reached by a footbridge from Carrington Road and a subway between Willcott Street and New North Road.
In 2010, significant discussion, including during the run-up to the local body elections, considered the station (and especially its access-ways and weather shelters) as dilapidated and in need of renewal. Also particularly criticised were the run-down shop rear areas fronting the train stations from the New North Road side. A former Auckland City
councilor suggested that a green wall would offer an option to hide these unsightly areas behind low-cost, low-maintenance planting.